Terms of Service | Pipeline

Terms of Service

Last Updated 7/28/2023

What’s up! The lawyers wrote most of this legal jibber jabber but I wanted to hop in here and say hi 😉 I’m Snoopeh (aka Stephen), one of the co-founders of Pipeline. It’s my belief that everyone deserves to do what they love for a living and I’m proud that we’re enabling thousands of people to do that at Pipeline.

After spending 10 years in the industry, I’m confident that building an audience and monetizing that audience overtime is the best way to make a living doing what you love. It’s not about becoming famous, it’s about making a living. I’ve helped hundreds of people achieve this and I want to help you too. Don’t chase the clout and put in the work. We’ll help you along the way.

Ok, time for all the legal stuff to make lawyers happy 🤣

General Information

Welcome to Pipeline (“Pipeline,” “we,” “us,” “our”), an online community dedicated to helping streamers turn their passion into a career. These Terms of Service (the “Terms”) govern your access and the use of the www.pipeline.gg website, its subdomains (the “Site”) and our mobile applications (the “Apps”), our products, and any information, text, graphics, photos, or other materials Pipeline related, downloaded from, or appearing on the Site or Apps (collectively, the “Content”). We refer to the Site and Apps throughout these Terms as the “Services.” These Terms are a legally binding agreement between you and Pipeline.

I know we don’t always read these things (I’m guilty of this too) but please give this a read carefully before using our services.

Pipeline may amend these Terms at any time by posting a revised version on the Site. Each revised version will state its effective date, which will be on or after the date posted by Pipeline. If the revised version materially reduces your rights or increases your responsibilities, we may post it in advance of the effective date in order to give you notice. Your continued use of the Site or Services after the effective date of a revised version of these Terms constitutes your acceptance of the revised Terms.

You understand that by using Services, you are agreeing to be bound by these Terms, including any and your warranties and representations contained herein . If you do not accept these Terms in their entirety, you may not access or use the Site. If you agree to these Terms on behalf of an entity, you represent and warrant that you have the authority to bind that entity to these Terms. In that event, “you” and “your” will refer and apply to that entity.
🗓️ Effective Date

These Terms are effective as of April 13, 2019.

✅ How to Indicate Your Agreementt

By clicking “I Agree” you acknowledge that you have read, understand and consent to these Terms. Without such acknowledgement and consent, you cannot use the Services. By clicking “I Agree” you also consent to our

🤫 Privacy Policy

We are committed to protecting the privacy of your information. Please see our Privacy Policy for information about how we collect, use, and disclose your information in connection with your access and use of the Services. By accessing or using the Services, you agree to the terms of our Privacy Policy.

🔁 Automatic Renewal Terms

You understand and agree that continued access to Pipeline requires recurring monthly payments of $40, or recurring annual payments of $360, that will be made by you on the day of the month or year on which you signed up. (For example, if you join Pipeline on the 12th of the month via monthly membership, you will continue to be charged on the 12th of every month thereafter.)

If you elect to be charged monthly: By purchasing access to pipeline, and agreeing to these Terms of Use, you understand you will be automatically charged each month, in the amount of $40 via the same card or manner in which the initial payment was made, for the following month of membership to Pipeline. This process will repeat each month unless and until you properly cancel your membership.

If you elect to be charged annually: By purchasing access to pipeline, and agreeing to these Terms of Use, you understand you will be automatically charged each year, in the amount of $360 via the same card or manner in which the initial payment was made, for the following month of membership to Pipeline. This process will repeat each year unless and until you properly cancel your membership.

If you purchased access to Pipeline during a period in which a free month(s), or trial period was granted, you understand that you will be automatically charged the full monthly amount of $40 following the end of the trial period. You will not be given any additional notice regarding the end of the trial period. By checking the box on the purchase page confirming you agree to these Terms, you also confirm you are giving your unequivocal, clear, affirmative consent to your agreement with these automatically renewal terms, the cancellation policy and that you understand how to cancel before your card is charged for the following month.

❌ Cancellation Policy

If you wish to cancel your membership, you must do so more than 48 hours before the charge. Any request for cancellation made less than 47 hours before the automatic renewal is scheduled to charge your card, or made subsequent to the charge, will take effect the following month.

🤝 Money Back Guarantee

We stand behind our programs at Pipeline and offer guarantees for each. The Pipeline Membership can help aspiring creators on their journey to becoming full-time creators. If you have an Annual Plan in our membership and don't 5x your audience in the first year of using Pipeline, we will give you a full-refund. We want to completely de-risk the investment for you because we want to see you succeed.

If we fall short on helping you 5x your Audience (measured by minutes watched across platforms) from the date you join AND you have read through our playbook, joined the community Discord and attended at least 10 live coaching sessions throughout the year - we will give you a full refund.

The Pipeline Gaming Creator Accelerator (”GCA”) is our flagship program designed to help those who are almost full-time or in their first few years of full-time develop the mindset of successful gaming creators and build a strong foundation that they can scale their business from.

In the Pipeline Gaming Creator Accelerator (”GCA”) program we are confident it can help creators navigate one of the most challenging parts of their creator journey and offer a 365 day guarantee. We give members of the accelerator program a full-year to test, refine, implement and scale their business OR get their money back.

The requirement is that you attended all of the sessions and can demonstrate you have implemented the lessons shared in the program, and we’ll refund your entire investment. You That's right.. you'd be getting the whole year for free if it doesn't work!

If you feel that you are not getting the value you hoped from us and meet the criteria for a full refund then please reach out to us at thesquad@pipeline.gg with the above information. We're constantly looking for feedback to improve our product and help creators like you succeed.

EARNINGS DISCLAIMER

No Earnings Projections, Promises or Representations: Any earnings or income statements, or any earnings or income examples, are only estimates of what we think you could earn. There is no assurance you will do as well as stated in any examples. If you rely upon any figures provided, you must accept the entire risk of not doing as well as the information provided.

Your Success Or Lack Of It:

Your success in using the information or strategies provided in the course depends on a variety of factors. We have no way of knowing how well you will do, as we do not know you, your background, your work ethic, your dedication, your motivation, your desire, or your business skills or practices. Therefore, we do not guarantee or imply that you will get rich, that you will do as well, or that you will have any earnings (whether monetary or advertising credits, whether convertible to cash or not), at all.

Forward-Looking Statements:

Where any of the information provided in the course includes forward-looking statements, these can involve unknown risks and uncertainties that could cause actual results to differ from those discussed.

Due Diligence:

You are advised to do your own due diligence when it comes to making business decisions and should use caution and seek the advice of qualified professionals. You should check with your accountant, lawyer, or professional advisor, before acting on this or any information.

Affiliates:

Please note that some of the links in our course might be affiliate links, and at no additional cost to you, we will earn a commission if you decide to make a purchase after clicking through the link.

Risk:

Investments in businesses, securities, and the like, carry risks, and making decisions based on any information presented in our course, should be done only with the knowledge that you could experience significant losses, or make no money at all.

By purchasing and/or using the course you acknowledge and agree that you have read and understand this disclaimer, and accept and comply with its terms.

™️ Pipeline’s Intellectual Property and Use of Services

The Services are protected by copyright, trademark, and other intellectual property rights and laws of the United States and other applicable countries. You agree to abide by all applicable proprietary rights and laws, as well as any trademark or copyright notices or restrictions contained in the Terms. Pipeline’s trademarks, service marks, slogans, logos, trade dress, and other identifiers (“Marks”), including, but not limited to, page headers, graphics, button icons and scripts, that are displayed in the Content of our Services are our property, unless as otherwise disclosed. You are prohibited from modifying, copying, displaying, distributing, transmitting, publishing, selling, licensing, creating derivative works from, or using any portions of the Content for commercial or public purposes without our express authorization. You may use such material in limited quantities from the Content for your personal noncommercial use – provided that our copyright and/or trademark notice is affixed to the copied material. We reserve the right to terminate at any time your permission to make personal copies of material from the Content. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent, trademark, copyright or other proprietary right of Pipeline.

Pipeline does not claim ownership of any Content that you post on or through the Services. However, you hereby grant Pipeline a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license to use the Content that you post on or through the Services, and the right to sublicense, reproduce, prepare derivative works based on, distribute copies of, publicly display and publicly perform, your Content on, through or by means of the Services and any future Services we may offer or conduct.

You are solely responsible for the Content you submit or post. This means you assume all risks related to it, including someone else’s reliance on its accuracy, or claims relating to intellectual property or other legal rights.

As stated in our Privacy Policy, you can delete any of your posts, or your account, at any time. Processing the deletion may take time, but we will do it as quickly as possible. Please note that modifying, updating, or deleting any information will not guarantee the modification, updating, or deletion of any such information that may reside in back-up or disaster-recovery storage.

©️ Copyright Policy

Pipeline respects copyright law and expects its users to do the same. It is our policy to terminate in appropriate circumstances any account holders or users who are established to be infringers. If you believe that anyone has violated your copyright rights through use of our Services, you may send us a notification of claimed infringement through by submitting a DMCA report.

You must comply with all applicable intellectual property laws, such as copyright, trademark, patent and trade secret laws, when posting Content to our Services. Do not post any information or other material protected by copyright without the permission of the copyright owner. By posting Content you did not create, you warrant and represent that you own the copyright with respect to such material or have received permission from the copyright owner.

When Pipeline receives notification of claimed infringement pursuant the DMCA, we check whether the notification is (a) sufficient and (b) made in good faith. Sufficient notice is required by Section 512 of the United States Copyright Act. The information must be correct and sent by an authorized person. Note we are limited in our ability to determine whether a notice is made in good or bad faith but we try our best to make sure that bad faith claims don’t harm creators.

If you receive a notification, we have already gone through this review and determined that it is at least a valid claim and appears to have been made in good faith. At that point you have 48 hours from when we emailed you until we remove the content or your page to comply with the DMCA.

If you wish to dispute this notification of claimed infringement, you can send us a valid counter-notification. For a counter-notification to be valid it must comply with the applicable counter-notification provisions of Section 512(g)(3) of the Copyright Act. We will forward this counter-notification to the original sender of the notification. If the original sender wishes to keep your content removed, then the next step for them is to sue in federal court. We strongly advise that you speak with an attorney before taking this step as we cannot (a) offer legal advice or (b) arbitrate or mediate disputes or render any opinions as to legal ownership. Any counter notification must include a statement under penalty of perjury that the material was removed as a result of mistake or misidentification, among other things.

If we receive multiple DMCA notices related to your Content, we may ban you from using our Site or Services as a repeat infringer.

✊ Rights Pipeline Grants to You

Subject to your compliance with these Terms, Pipeline grants you access to view any Content that belongs to Pipeline or its users that have also agreed to these Terms. You agree that you won’t use any Content or articles except as expressly permitted in these Terms. Please follow the steps in accordance with the functionality of Pipeline’s services if you want to remove your Content and/or account. However, in certain instances, some of your Content (such as posts or comments you make) may not be completely removed and copies of your content may continue to exist on the Services.

👎 Prohibited Uses of the Services

You may use the Services only for lawful purposes and only for your personal noncommercial use, which includes viewing and requesting information about our Services. You are responsible for any communications you make to us through the Services. You agree that we retain all rights in our Services, including certain intellectual property rights. You agree not to copy or adapt any portion of our code or visual design elements (including logos) without our permission.You may not use our Site or Services to do, or try to do, the following:

  • submit information that is false, inaccurate, or not your own;
  • engage in conduct that is illegal or would constitute a criminal offense;
  • transmit information that is copyrighted or otherwise owned by a third party unless you are the copyright owner, or you have the owner’s permission transmit it;
  • transmit information that infringes on another person’s intellectual property, publicity or privacy rights;
  • communicate information derived from the Services to foreign nations in violation of applicable export control laws;
  • gain unauthorized access to our networks or otherwise interfere with our network security;
  • access or tamper with non-public areas of our Services, our computer systems, or the systems of our technical providers;
  • access or search our Services by any means other than what is made publicly available to our users,
  • forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use our Services to send altered, deceptive, or false source-identifying information; or
  • interfere with, or disrupt, the access of any user, host, or network, including sending a virus, overloading, flooding, spamming, mail-bombing our services, or by scripting the creation of material or user accounts in such a manner as to interfere with or create an undue burden on our Services.
  • reverse engineer, decompile, disassemble or otherwise attempt to derive the source code, techniques, processes, algorithms, know-how or other information from the Site or permit or induce the foregoing.
🚧 User Representations and Warranties

You represent and warrant that you own or otherwise have all necessary rights to the Content you provide and the rights and permissions to use it as provided in this Agreement. You are solely responsible for any and all Content and postings that you provide. You further hereby warrant and represent that you will not post any Content that: (i) imposes an unreasonable or disproportionately large load on the Site’s infrastructure, or otherwise inhibits any user from enjoying the Site; (ii) causes injury to any person or entity; (iii) is unlawful, threatening, abusive, bigoted, defamatory, obscene, offensive, profane, or sexually explicit; (iv) constitutes or encourages conduct that violates any local, state, national or international law; (v) violates, plagiarizes or infringes the rights of third parties including, without limitation, copyright, trademark, patent, rights of privacy or publicity or any other proprietary right; (vi) contains any virus, Trojan horse, worm, time bomb, cancelbot, Easter eggs or other similar harmful or deleterious programming routine; (vii) contains any information, software or other material of a commercial nature; (viii) contains advertising, promotion or commercial solicitation of any kind; or (ix) constitutes or contains false or misleading indications of origin or statements of fact.

💼 Disclaimers of Warranties

TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, ERROR FREE, OR VIRUS FREE, OR THAT THE SERVICES WILL MEET YOUR REQUIREMENTS. INFORMATION OBTAINED THROUGH THE SERVICES HAS NOT BEEN VERIFIED, AND WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT SUCH INFORMATION IS ACCURATE, COMPLETE, RELIABLE, OR OTHERWISE VALID.

WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY WARRANTY OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTY ARISING FROM A COURSE OF DEALING, TRADE USAGE, OR TRADE PRACTICE.

💼 Limitation of Liability

YOU ACKNOWLEDGE THAT YOU ARE 13 YEARS OF AGE OR OLDER. YOU ACKNOWLEDGE AND AGREE THAT USE OF THE SERVICES IS AT YOUR SOLE RISK AND DISCRETION. YOU ACKNOWLEDGE THAT WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY DAMAGE TO YOU, YOUR COMPUTER, OR YOUR OTHER PROPERTY DUE TO YOUR ACCESS TO OR USE OF THE SITE OR SERVICES OR ANY MATERIALS PROVIDED ON THE SITE OR APP. YOU ACKNOWLEDGE THAT INFORMATION TRANSMITTED THROUGH THE INTERNET IS NEVER COMPLETELY SECURE. NEITHER PIPELINE, NOR ANY OF OUR EMPLOYEES, AFFILIATES, AGENTS, REPRESENTATIVES, OR LICENSORS (COLLECTIVELY, “ASSOCIATES”) SHALL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY COMPENSATORY, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR ATTORNEYS’ FEES, OR FOR LOST DATA OR LOST PROFIT, ARISING OUT OF YOUR USE OF THE SITE OR SERVICES OR INABILITY TO GAIN ACCESS TO THE SITE OR SERVICES, EVEN IF WE OR AN ASSOCIATE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES WERE FORESEEABLE. THIS LIMITATION APPLIES TO ALL KINDS OF LEGAL CLAIMS, INCLUDING WITHOUT LIMITATION BREACH OF CONTRACT, BREACH OF WARRANTY, TORT, OR ANY OTHER LOSS OR HARM.

YOUR SOLE RIGHT AND REMEDY WITH RESPECT TO ANY DISPUTE WITH US IS TO STOP USING THE SERVICES. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES, IN SUCH STATES AND JURISDICTIONS LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. IF THE FOREGOING LIMITATIONS ARE UNENFORCEABLE, YOU AGREE THAT PIPELINE’S LIABILITY TO YOU UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO PIPELINE IN THE THREE (3) MONTHS PRIOR TO THE ACCRUAL OF ANY SUCH CLAIM.

YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS PIPELINE AND OUR ASSOCIATES, FROM AND AGAINST ANY CLAIMS, DAMAGES, COSTS, AND EXPENSES, INCLUDING ALL COSTS OF LEGAL PROCEEDINGS AND ATTORNEYS’ FEES, ARISING IN CONNECTION WITH USE OF THE SITE OR APP BY YOU, OR IN CONNECTION WITH A VIOLATION OR BREACH OF THESE TERMS BY YOU, INCLUDING WITHOUT LIMITATION, YOUR VIOLATION OF ANY LAWS GOVERNING COMMUNICATIONS OR INTELLECTUAL PROPERTY.

YOU FURTHER AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS PIPELINE AND OUR ASSOCIATES, FROM AND AGAINST ANY CLAIMS, DAMAGES, COSTS, AND EXPENSES, INCLUDING ALL COSTS OF LEGAL PROCEEDINGS AND ATTORNEYS’ FEES, ARISING IN CONNECTION WITH USE OF THE SITE OR APP BY YOU, OR IN CONNECTION WITH A VIOLATION OR BREACH OF ANY OF YOUR WARRANTIES AND REPRESENTATIONS.

YOU ACKNOWLEDGE AND AGREE THAT ANY AND ALL DISCLAIMERS IN THESE TERMS AND THE PROVISIONS OF THESE TERMS REFLECT A FAIR AND REASONABLE ALLOCATION OF RISK BETWEEN PIPELINE AND YOU.

🌐 Governing Law and Disputes

This agreement is governed by California law without regard to its conflict of law provisions. You and Pipeline agree to resolve any claims relating to this agreement or the services through final and binding arbitration. The American Arbitration Association (AAA) will administer the arbitration under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes. The arbitration will be held in Los Angeles, California and you consent to such jurisdiction and venue, or any other location to which we agree. The AAA rules will govern payment of all arbitration fees. Notwithstanding the foregoing, either party may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Services, or intellectual property infringement (for example, trademark, trade secret, or copyright rights) without first engaging in arbitration. You may only resolve disputes with us on an individual basis and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren’t allowed. In the event that the agreement to arbitrate is found not to apply to you or your claim, you and Pipeline agree that any judicial proceeding (other than small claims actions) will be brought in the federal or state courts of Los Angeles, California. Both you and Pipeline consent to venue and personal jurisdiction there.

❌ Right of Termination and Removal

We may terminate this agreement at any time, without notice to you, if we believe, in our sole discretion, that you have breached or may breach any term or condition of the Terms, or we may terminate this agreement for our convenience. You may terminate this agreement at any time by destroying all materials received from our Site or Services and ceasing to use our Services.

We reserve the right, without notice and for any reason, to remove any Content from the Site and App, correct any errors, inaccuracies, or omissions in any Content on the Site and App, change or update any Content on the Site and App, and to deny access of any user(s) to all or any part of the Services at any time, for any reason, and without prior notice. We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that we will not be liable to you or to any third party for any modification, suspension or discontinuance of the Services.

You may stop using the Services at any time. The provisions relating to ownership of your Content posted by you, disclaimers, limitations of liability, dispute resolution and general terms survive any termination or cancellation of Services.

🗒️ General Terms

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms). Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party. If any provision of this agreement is found invalid by an arbitrator or a court, you agree that the arbitrator or court should try to give effect to the parties’ intentions as reflected in the provision and that other provisions of this agreement will remain in full effect. We may freely assign this agreement, but you may not assign this agreement without our consent.

❌Severability

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

PHEW! You got through all that. 👏 If there’s any questions/feedback about the terms of our services, please contact us at thesquad@pipeline.gg- our team usually gets back within 48 hours.